1. DEFINITIONS

1.1 In these Conditions:

  • BUYER: The customer who places an order with Game Summon.
  • SELLER: Refers to Game Summon, the provider of goods listed on our website.
  • GOODS: The items offered by Game Summon as detailed on our website.
  • CONDITIONS: The terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between Buyer and Seller.

 

2. BASIS OF SALE

2.1 All orders placed with Game Summon are governed by these terms and conditions unless agreed otherwise in writing.

2.2 No order submitted by Buyer shall be deemed accepted by Seller unless confirmed in writing by Seller’s authorised representative.

2.3 All descriptive matter, dimensions, weights, or specifications set out in brochures, catalogues, price lists, and all advertising material are approximate and for identification only. They shall not form part of this contract or give rise to any independent or collateral liability. All prices quoted therein are subject to change without notice.

2.4 Seller reserves the right to make any changes to the specifications of Goods that do not materially affect their quality or performance.

 

3. PRICE

3.1 Prices for our goods are as listed on our website at the time of purchase. All prices exclude VAT, which will be added to the order total, including delivery fees, at checkout.

3.2 Seller reserves the right, by giving notice to Buyer before delivery, to increase the price to reflect any cost increases to Seller due to factors beyond Seller's control (e.g., increases in labour or material costs).

3.3 Except as stated under any specific quotation, all prices listed by Seller include the cost of delivery within Seller’s specified delivery area. For orders under £99, a standard delivery fee of £4.99 (ex VAT) applies.

3.4 The price is exclusive of any applicable VAT, which Buyer is liable to pay in addition to the listed price.

 

4. PAYMENT TERMS

4.1 Payment is due upon checkout unless otherwise agreed in writing. For eligible customers, Game Summon may extend credit terms upon request and review.

4.2 Buyer must pay the price of the Goods within 30 days of the date of Seller’s invoice, regardless of whether delivery has occurred and title has transferred. Receipts for payment will be issued on request.

4.3 If Buyer fails to pay on the due date, Seller may:

  • Cancel the contract or suspend further deliveries.
  • Apply any payment made by Buyer to outstanding Goods at Seller’s discretion.
  • Charge interest at 3% per annum above the base rate of Seller's bank on the overdue amount until paid in full.

 

5. DELIVERY

5.1 Orders are typically despatched within 2 working days. Game Summon uses Royal Mail Tracked 24 for all UK deliveries, with free shipping for orders £99 or more. For orders under £99, a standard delivery fee of £4.99 (ex VAT) applies. For more details, please refer to our Delivery Information page.

5.2 If Goods are damaged in transit or not delivered in accordance with the order details, Seller will repair or replace them, provided:

  • Buyer reports short delivery within 2 days of receipt, with all necessary identifying information.
  • In cases of damage or non-delivery, Buyer notifies Seller within 7 days of receiving the dispatch advice, with supporting information, if required.

5.3 Where Buyer or an authorised representative collects Goods, that representative acts as Buyer’s agent. Seller may request written authority for such representatives.

5.4 Seller reserves the right to deliver Goods in instalments, with each instalment treated as a separate contract.

5.5 If Buyer fails to take delivery without adequate cause, Seller may:

  • Store the Goods and charge Buyer for reasonable storage costs.
  • Resell the Goods and charge Buyer any shortfall below the original price.

 

6. RISK AND PROPERTY

6.1 Ownership of the goods remains with Game Summon until full payment is received. Risk passes to Buyer at the time of delivery.

6.2 Until full payment is made, Buyer shall:

  • Hold the Goods as Seller’s agent and keep them separate and protected.
  • Not pledge the Goods or use them as security.

 

7. WARRANTIES AND RETURNS

7.1 Game Summon stands by the quality of our products. If an item is damaged or does not meet specifications, please contact us within 7 days of receipt. We accept returns within 30 days for items in their original, unused condition. For detailed information, please see our Refund and Returns page.

7.2 Buyer is responsible for ensuring that Goods are suitable for their intended purpose. All other warranties are excluded to the fullest extent permitted by law.

7.3 Any defect claims must be reported to Seller within 30 days of delivery. If not, Buyer is deemed to have accepted the Goods.

7.4 Seller reserves the right to:

  • Require a written description of any reported defect.
  • Refuse to accept returns or issue a credit until the manufacturer confirms the Goods are defective.

 

8. LIABILITY

8.1 Game Summon is responsible for the safe delivery of your order. For any delays or issues, please contact our customer service team for prompt resolution.

8.2 Seller’s liability is limited to the value of the Goods or a replacement, except in cases of personal injury or death due to Seller’s negligence.

8.3 Seller is not liable for indirect losses such as lost profits, goodwill, or third-party claims, even if foreseeable.

 

9. INDEMNITY

9.1 Buyer warrants that:

  • They will notify Seller of any defects per Clause 7.
  • They will use Goods only for their intended purpose.

9.2 Buyer indemnifies Seller for any third-party claims arising from misuse or modification of the Goods.

 

10. INSOLVENCY OF THE BUYER

10.1 If Buyer becomes insolvent, Game Summon may cancel the contract, and any unpaid Goods will be due for immediate payment.

 

11. GENERAL

11.1 Notices between the parties must be in writing and sent to the registered address.

11.2 No waiver by Seller of any breach by Buyer will be considered a waiver of any subsequent breach.

11.3 If any part of these Conditions is found to be unenforceable, the remaining provisions remain in effect.

11.4 This contract is governed by the laws of England.

 

CONTACT US

For any questions or further clarification, please contact us at [email protected]. Our team is here to assist with all inquiries regarding orders, delivery, returns, and general information.